Product Conditions

 

Product Condition Explanation
New This item is brand new, never used, sealed, and undamaged, presented in its original packaging, just as you would find in a retail store. For items that are custom-made or shipped directly by the manufacturer, the packaging may differ, such as using plain boxes or protective plastic, ensuring the condition and quality remain top-notch.
Open Box / Never Used This item is in outstanding, like-new condition, showing no signs of wear. It might not come with its original packaging or might be missing its protective wrapping. Alternatively, it could be in its initial packaging but not sealed. All original accessories are included with the item.
Used / Reconditioned This item has been previously used and may show signs of aesthetic wear, yet it remains in full working order, performing as expected. It could have served as a display model, been returned to the store, or been off-lease equipment. For comprehensive details and specifics about any flaws, refer to the description of the listing. This item has undergone professional cleaning and inspection to ensure its quality.
Refurbished An item that has been expertly refurbished to operational status by our qualified technicians. This process includes thorough inspection, cleaning, and necessary repairs to ensure the product meets our standards and is in excellent condition. The packaging of this item may or may not be the original.

 

Refurbished Grading

Grade Description Condition Examples
Grade A Highest quality, near-mint condition with minimal to no signs of use. Fully functional and thoroughly tested. - Minimal scuffing - No noticeable scratches or moderate blemishes
Grade B Slight cosmetic imperfections, such as light scratches or scuffs. Fully functional and thoroughly tested. - Minor scuffing - Light scratches on the case - Signs of gentle use
Grade C Significant signs of wear and tear, but fully functional. Noticeable cosmetic issues. - Visible scratches and scuffs - Signs of extensive use